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Since our founding in 1976, we've stayed on the cutting edge in most every way. Our customer service, however, has remained in the 1970s. Our service reps actually answer the phone themselves (from 6:30 a.m. in Seattle to 8 p.m. in New York). They're friendly, polite and knowledgeable. And for three decades, they've been empowered to solve your problems.
OK, there's one way in which things have changed. All our reps are equipped with state-of-the-art computer technology. That enables them to tell you in an instant exactly where in our 43step production process your order can be found. (Or, as is often the case, where it is in transit and how soon it will arrive.)
Our customers say our service reps are what they like best about Telepress. Sometimes we suspect they call just because they enjoy talking to them so much.
Read more: The Telepress advantage
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| ©2005 Telepress. All Rights Reserved. |
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